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Physical Accessibility Complaint

Learn the best defense against physical accessibility complaints and three simple action steps to follow if one is filed.

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What is Program Accessibility?

Public entities are required to make services, programs, and activities accessible to individuals with disabilities.

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Richard Seneczko and Joe Kucera photographing the height of the threshold of a door.

How do ADA Title II and Title III differ?

Title II and Title III of the Americans with Disabilities Act both address provisions for accessibility in the built environment.

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People shopping in a boutique shop.

Compliance: Pop-Up Shops

Pop-up retail shops are all about the experience. How can ADA compliance help open your pop-up shop to all people?

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A wheelchair in front of a staircase.

ANSI A117.1 Standards Update

Updates to the ANSI A117.1 Standards further establish technical criteria for accessible and usable buildings for people with disabilities.

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Doug Anderson measuring the space between two hotel room beds.

Compliance: Hotel Guest Room Dispersion

The ADA requires that hotels provide guests with disabilities a range of equivalent guest room options provided to other guests.

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Woman with her suitcase heading into a hotel lobby.

Compliance: Hotel Public Spaces and Guest Rooms

When hotels renovate room interiors and public spaces, understanding the application of ADA can help avoid costly complaints.

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Mark Small and Liz Zaverdas talking at her desk.

How do ADA and FHA differ?

ADA and FHA are both federal civil rights laws that prohibit discrimination against people with disabilities but have different requirements.

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Two doctors reviewing the results of a CT scan with the patient in the background.

Compliance: Medical Diagnostic Equipment

For designing and specifying medical equipment, the pace of technological innovation presents a challenge, as does complying with the ADA.

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